Onboarding: New Hire Documents *Updated*

* I have updated this document on how to solve the issues with the new hire documents* This afternoon around 12:00PM, I received  my New Hire Documents. I was slightly surprised that I received them THIS week. I had previously mentioned, that people arriving Jan 8th and Jan 13th had already received their paperwork starting maybe, Monday (Nov, 18th) of last week. 

UPDATE:

If DORMS is not working for you try all of the following:

- Use Internet Explorer, Firefox, or Safari since it's recommended in the email. Internet Explorer is said to work the BEST. Chrome and Opera should be a last attempt.

- After getting a compatible browser . . . . YOU MUST UPDATE Adobe Reader and Flash. After updating, clear you cache and cookies then close and open the browser.

REMEMBER: You must do this for EVERY BROWSER.

- If you have updated both Reader and Flash and they don't work try completely uninstalling Adobe Reader and Flash or at the minimum uninstalling Adobe Reader.

 - Clear cookies and cache. *google this if you don't know how* Then install them again.

If you manage to open the documents and they won't save:

- Give the documents a minute to save after you click "submit". 

 - When I submitted my documents, it said pending BUT after I completed and submitted the next document, the previous document I finished would update to "completed".

- So, just keep going to the next document. They save slowly, so give them a minute.

 - If they still don't save log out and log back in to see if it changes.

- Although, this isn't mentioned in the email, updating your version of JAVA might help with opening and saving the documents.

If the following don't work: updating Adobe Reader, updating Flash player, JAVA, clearing cookies, clearing cache, trying all browsers and waiting patiently don't work contact recruiting for solutions.

NOTE: Many CPs have contacted recruiting about the documents and they stated:

• You can complete the documents at check-in. 
• If something is incorrect, you CAN CORRECT is at check-in/casting.
• They will have printers at check-in for you to complete and print any necessary paperwork.
• Seasonal and recent alumni may NOT receive New Hire Documents at all.

So, please do not stress if the documents are not working for you. Do expect your check-in process to be longer than the reported 30 minutes to 1 hour.

Okay, back to the topic:

On Facebook, people were reporting that their dashboard changed from "Post Offer Stage" back to "In Progress". You usually see the "In Progress" status after you apply and/or do your phone interview up until your accepted unless, of course, your status has been "pended" or you're "NLIC - No Longer In Consideration".

However, accepted participants began seeing their status go back to "In Progress", many called Recruiting, who simply stated, you're about to receive your New Hire Documents. Then after completing the paperwork their status was then changed to "(Insert Role) H/H", for example, my dashboard has new drop down menu that says "Custodial H/H" which means Host/Hostess and no emails. The "Disney College Program" option is still available in the drop down menu will all of my emails (Disney Look, Welcome to the Team, etc.).

Speaking of the Disney Look email, if you get this email in your inbox . . . then you're next in line to receive the paperwork email. I received the Disney Look email first, 7 days later my dashboard change and the next day I received my new hire paperwork.


How to fill out the new hire documentation?

I will not post photos from this, as it's a little more sensitive and confidential.

First, check your inbox/spam folder for an email from donotreply@disneycareers.com and look for two emails:

The Walt Disney Company New Hire Portal Instructions-[145870] - this will have your username, the portal URL, instructions, and the downloads.

The Walt Disney Company New Hire Account Information-[145870] - this will have your password ONLY and a message about the first email.

Once you receive these login (the link is in the email),

You will see a 2 minute video with a message from the WDW CEO. Watch this! At the bottom of the page read the instructions and then click "Start Onboarding Proess".

The steps are: 

Profile >> EEO Information >> Direct Depsoit >> New Info >> eSignature >> Forms

• Profile: Review the pre-filled information and click next/submit.
• EEO Information: Your race and ethnicity.
• Direct Deposit: For the program - do not put papercheck. 
• Choose Direct Deposit. You will need your routing number and account number. NOTE: If you put in  these numbers - YOU WILL STILL NEED A VOID CHECK ON CHECK-IN DAY. If you do not have a void check on your arrival day, you will be automatically given a payroll debit visa card issued by Partners Federal Credit Union. After receiving 2 paychecks from Disney, you may change it by adding your bank number in the HUB - YOU DO NOT NEED A VOID CHECK.

• New Information: This includes forms for 
• Emergency Contact (More can be added in the HUB)
• Family/Dependents: Unless you have children or married - click SINGLE. Review the page & move on.
• Payment Method Election: Paper or Direct Deposit. Chose Direct Deposit
•  New Hire Additional Information: Type in your home city, state, and country.
• Esignature: Just sign this clear and neat as you can and submit.

• Forms: This is the longest part. These are all the forms.
• Business Conduct Booklet
• WDW Costuming Issue & Policy Returns
• Cast Policy & procedure Terms
• Computer Usage & Security
• Authorization for Release of Information (College Program) - They can provide any information to your school, if your school request it from Disney.
• Ideas & Suggestion Agreement
• Disney Look Book
• Employee Policy Manual - PLEASE READ THIS!!
• Blood Born Pathogens
• Review & Submit - Profile, Esignature, Family/Dependents, EEO Info, New Hire Add. Info, Emergency 
• Payment Method
• Employee Document Acknowledgement 
• W-4 Tax Form

Remember you will need Adobe Reader and Flash Player. Use Internet Explorer - it will make things easier.

When opening each "Form" wait a minute for it to load. It's slow.You only need to Click Submit for each form. Wait a minute after clicking "Submit" . . . you will get a message afterwards.

If it still say pending next to the form you completed. Click the form again and then click close. The page will refresh and it should now be completed.

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FAQ: Pre-Arrival Research

Now that school is over, finals are done, and two week notices are being served everyone is waiting for check-in day. At this point, many people are counting down the days looking for ways to kill time until their check-in day.

Well, if you haven't already you should be studying the onboarding page front to back. It keeps you from freaking about when you should or shouldn't receive certain emails.You should also study the Disney program blog.

Here's a run down of what pages you should be reading from each source.

The Disney Programs Blog:

Employment Eligibility Documents - If you do not have the correct documents from this list, your check-in day will be really rough. It will delay your check-in day and training.

DORMS - This is the pre-regristration for Housing. Not participating in DORMS before arrival can delay your check-in day. Recruiting will put you on a computer to complete the information. If you click on each step in the DORMS instructions, you will see the prices for each apartment.

The Disney Look - On check-in day, casting will check to see if you are in compliance with the Disney Look. Be prepared to make changes to your hair or even glasses when you get to casting. If you're not willing to change your look, then going home is your only choice.

Tips for Spring 2014 - This is a few tips from Recruiting about your arrival, read to fresh your mind about your upcoming arrival.

WDW Bus Tips - An overview of the transportation. This subject is not covered that well in the post, but the video is more sufficent. If you watch the video, you see what some of the buses look like, cps thoughts on transportation, and some of the bus stops.

On-Site Laundry - This post talks about all the complexes on-site laundry facilities cost and number of units. In the comment section, they mention the Commons (it's now open for all).

The Onboarding Page:

 

Check-In Details: Read this page to find out :: What time is in check-in? Where is check-in located? What to wear? What's the Disney Look? What about my family? Where do I put my luggage during check-in? How early should I arrive? What document do I need to bring?  How do I get there?

Items to Bring: Read this to find out :: What items do I bring? Do they have (insert item)? Is (insert item) allowed? Can i ship items before I arrive?

I-9 Documents: Read this to find out :: What are I-9 documents? What documents do I need? What are I-9 documents used for? Can I use copies?

Your First Few Days: Read this to find out :: What is the first week like? When do I find out my locations? When do I get my schedule? When do we go to casting? What is the housing meetings? When is the housing meeting? Is the housing meeting mandatory? What is Traditions? When is Traditions? When do I start training/work? Is there a drug test or background check?

Pay Information: Read this to find out :: How I do sign-up for Direct Deposit? What is a payroll card? When I get my first check? When is payday? How often are we paid? NOTE: Please watch the video on this page (usually at the bottom on the left side) about the Direct Deposit and the Payroll card.

The Disney Look: Read this to find out :: Anything related to the Disney Look. Read each page or section top to bottom.

Housing: Read this to find out :: Read each section. For some details read my housing page for prices, nearest shops/eats, bathroom details and more.

• Apartment Amenities 
• Housing Photos
• Policies
• Pre-Registration 
• Living in Florida

There are more subjects covered on the blog/website/social media, but it's your responsibility to read through and become more informed on the program. I will cover this more next!!

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The DCP Spring 2014 Application Season has Ended

On November 15th, 2014, the Disney College Program application season has officially ended. No more applications can be submited and anyone waiting to hear back from Disney should have received an answer from recruiting regarding their application status.

The ability to actually submit an application ended on October 31st, 2014. However, for individuals who did not receive a Web Based Interview (WBI), were pended, completed restricted hire papers, and did additional background checks will receive a final answer on or before November 15th, 2014.

Although, there is strong possibility individuals could be contacted after this date to participate in the program. There have been stories of some applicants receiving an acceptances from Disney Recruiting in December!

Rumors of applicants who have been NLIC'd (No Longer In Consideration), have been contacted in the past to participate in the program. The possibilities are endless when it comes to the DCP Recruiting team.

To those NLIC'd, please keep your head up . . . your time is coming soon. There maybe bigger and better things waiting for you. Patience is a virtue. The Fall 2014 Facebook page has been created . . . join it now!

To those accepted . . . Congratulations! I hope you receive your postcard and onboarding email. Remember to register classes (if you want) . . . go here. The Disney Look email has reportedly been sent out in the last week. I have yet to receive mine. *sigh*

I can't wait to see everyone in Florida!!!

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How to register for Disney Courses?

Questions: How to register for Disney College program course? Where is the link to Disney's course registration?

So, yesterday morning I signed up for classes. Before, I was debating if I should take courses (read that here) while on the program. I decided to take the courses because I am really interested in Guest Services as a Hospitality major. Also, it will somewhat guarantee that me and a few of my room mates will have the same days off. *Plotting ahead*

THE WAIT & ORANGE CIRCLE

Well I stayed up until the original time: Monday, November 11th, 2013 at 12:00AM. The problem is most people assumed this meant 12:00AM EST, since majority of our business with the DCP Recruiting team has been in Eastern time. After 12:00 AM, the server was busy and the infamous "Orange Circle of Life" began to load. This "orange circle" is a loading sign that let's us know the server is overloaded and taking on thousands of request at the same time.

Everyone initially thought it was just a system overload or possible site crash, so that's why no one can access the page. In reality, the registration was not open yet. After the "orange circle" would load, a message popped up stating what we already knew: "Registration is unavailable. Registration for Spring 2014 will be open on" . . . .  blah blah blah

Then, everyone began to assume it meant Pacific time, because it's based out Burbank, CA (based on the disclosure/privacy link at the bottom). Also, an alumni said they registered for classes based on Pacific time. I personally had to wait until 2:00 AM (some 3:00AM).

PACIFIC NOT EASTERN

Well, the 2:00 AM time rolled around and the orange circle was back. I waited for 15 - 20 minutes and called it quits. MAJOR MISTAKE!!

I MISSED OUT

I woke up at 10:00 AM later that morning and missed out on Disney Heritage. There wasn't even a wait list at the time I woke up. I was pissed!!!

So, I debated a little more about taking a classes. After chatting with my room mates, who managed grab the the Disney Heritage courses (lucky ladies), I decided to take Exploring Guest Services (my original preference).

A bit later in the day (maybe 4 hours), I went back to the course registration site and Disney Heritage had a waiting list. This was not there at 10:00 AM. So,  I went ahead an added myself to the wait list. Hopefully, I'm at the top of the wait list, since many people on the Facebook group didn't know about the open  Disney Heritage wait list.

REGISTRATION SCREENSHOT & STEPS

A mini walk-through of registering and the emails you will/should receive after registering for DCP courses. To see estimated course prices check it out here . . . these prices were from 2013 but were the same for the 2014 dates.

Go to this URL: disneyurl.com/courseregistration

You will come across the following page: WDW or DL.

This is the WDW page, the Disneyland page looks similar to this.

Of course, click register for class.

To register for class you will need to use your last name and the email address you use for the DCP dashboard.

Next, you will need to pick your program: DCP vs ICP (International)

Type in your phone number and your arrival date.

It will send you to a page with a description of each course and  the categories for you to read over. You may go to the next page, if you have already read the syllabus (read it here) on the DCP Learning page.

After this page, you will be redirected to a page with a bunch of check boxes indicating your preferences. Click all the check boxes to see ALL THE COURSES. (This is faster!)

Last, you will finally be directed to the course page with prices, class times and locations. Choose the course and times you want.

Click submit/register and you will be taken to a confirmation page.

You will also receive a confirmation via email.

If you're put on a waiting list, you might see something like this in your confirmation email. *look at the Disney Heritage course*

Another screen shot of the confirmation email sent after registering for classes. Time, date, and locations are posted.

Those registering for Professional and Distance Learning Classes will automatically be placed on a wait list until you send a screen shot or copy of your enrollment stating your major. 

They will send you an email back confirming they received your proof AND you will know if you got the class in January.

Check back regularly, classes may open back up. Keep track of add and drop dates.

Others:

When to register for Disney College Program courses?
Should I register for Disney College Program Courses?

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Disney College Program Fees

What are the fees for the Disney College Program?

After accepting your Disney College Program offer, you will be notified that the next step in the program is to pay your program fees. Paying your program fees is apart the application process and the way to secure your  role/slot in the program. The fees pay for housing and rent for the first two weeks.

A break down of the fees:

These non-refundable fees must be paid as a single credit card payment at the time you accept your invitation to participate on the program: 

• $100 Program Assessment fee (non-refundable)
  Helps support the events and activities scheduled in the housing complexes throughout the program
• $200 Housing and Administration fee (non-refundable)
  Will be applied to the participant's housing costs during the first few weeks of the program.
• Minimal processing fee ( about $4.50)

As you can see the program fees are necessary for securing your spot in the program. Paying fees is Step Two in the process. Remember you have 10 days to complete all three steps.

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About My Disney College Program Spring 2014

This is it! My beautiful acceptance letter that I receive for the Disney College Program. There is a link in the Congratulations email that will send you to a portal where you'll see this letter in PDF styled document. It will include detailed information about your role, the program policies and basic contract information. At the bottom of this letter is an option to "accept or deny" your offer from Disney College Program.

I actually couldn't believe I was getting back into the program because I ended my last program with a lot of point but no reprimands.  I was unable to extend because I had over 5 points, but I was accepted for the Summer Alumni Program that I ultimately denied.

So, I had no idea if I was a restricted hire or not. Low and behold, the letter came to my email 5 days after my phone interview. I will admit, I was confident in my interview. All my answers were strong and I displayed good knowledge about the parks.

My top pick roles: Custodial, Character Attendant, Attractions.

When the recruiter asked me to list my role preferences, I said custodial first. Before I answered, I thought maybe I should say Character Attendant or Attractions first. But, custodial slip out. I wonder would my roles be different if I said something else first. Just thinking . . .

The pay is okay . . . better than nothing. Most roles get 7.79 but it's suppose to be raised to 7.93 because of Florida laws.

MY INFORMATION

So my program is Spring Advantage for Walt Disney World in Orlando, Fl. My check-in date is January 20th, 2014. My roles is custodial and I requested Epcot for my preferred park. I will be flying in January 15th to stay with a friend. My preferred housing complex is "The Commons" with 5 other girls. (3 Bedroom/3 Bathroom/Washer&Dryer)

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Disney College Program Class Registration

When can I register for Disney College Program courses?

Registration for Disney College Program classes begins November 11th, 2013 12:01AM EST. You will need to register online at DisneyNow.Com for your class.

Please note: some classes require will charge a fee no more than $50USD and books will also need to purchased for your class.

Once registration is open you add, pay, and drop courses. Classes are typically 3-4 hours, some even require homework, class presentations, and projects. Your off days will be schedule around your classes. So, if your class is every Wednesday, you'll be off on that day.

Recommend Courses: Disney Heritage, Marketing You

Overview: Disney College Program Spring 2014 class registration begins at Nov 11. 2014 12:01AM EST.


Visit HERE to read each syllabus, to determine which course may be right for you. Getting college credit from your school is your responsibility and you must talk with your academic counselor first. Please take care of this prior to arrival to Florida.

SOURCE: (http://cp.disneycareers.com/en/onboarding/fl/education/course-details/)

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Disney College Program: Welcome to the Team!

After being accepted into the program, paying your fees, submitting and confirming your dates, your officially part of the Disney College Program. The final email you should receive( for application process)  is the "Welcome to the Team!" email.

In this email you'll receive your candidate id, a link to the onboarding website and links to other important information regarding your program.

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Disney College Program: Postcard

After going through the entire application process, you will receive an acceptance letter via snail mail from Disney College Program Recruiting. No longer do we receive the infamous purple folders from the past. Now it's purple poster with your name. It's still exciting! 

It took me about 25 days to receive mine in the mail. Not everyone will receive this email. Although, I've read on the Facebook Groups that you may contact them about a month from your acceptance date and request one. 

This is the final sign of you being accepted into the Disney College Program.  This stage I am currently at, next will be class registration which is November 11, 2014. 

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Disney College Program: Congratulations!

Disney College Program Acceptance: Congratulations!

So, you've played the "waiting game" for who know how long and finally you've been accpeted. Now, what? Here are the following emails that you should/will receive after being accepted into the Disney College Program.

My Post Acceptance Experience emails. The information in the emails and the arrival times of emails will vary greatly.

Here is the super awesome Disney College Program: Congratulations! email.

In this email, you will be asked to read the fine print and then "CONFIRM" your acceptance. 

NOTE: do not HIT ACCEPT unless you're ready to pay. You have 10 days to do ALL THREE STEPS. 

It is possible to do all (3) steps in one day. But CAUTION, certain roles have trouble picking dates , so give yourself some time to do the last step.

Roles that had trouble were Merchandise (had the most), some Hospitality, Attractions, and some Lifeguards. Not all but these were the few.

Should you need more time to pay for Disney College Program fees please email them immediately to receive an extension.

Congratulations! :: Sept. 27, 2013 11:46AM

Once you've confirm the acceptance of your offer, you should receive the following email saying you've successfully completed Step One.

Submit Your Program Fee :: Oct 2, 2013 4:04AM

After paying your fees, you will receive a confirmation receipt.

Payment Confirmation :: Oct 2, 2013 4:08AM

After confirming your acceptance, you will be asked to select your arrival dates.

Schedule Your Dates/How to Select Dates :: Oct 2, 2013 4:20AM

After selecting you dates, you will receive a confirmation of completing step 2.

Schedule Your Dates/Completing Step 2 :: Oct 2, 2013 4:20AM

A Request for Additonal Information :: Oct 2, 2013 4:26AM

*You may receive this email before getting the "Welcome Aboard" message. You simply submit your birth date.

This is post acceptance process for the Disney College Program. 

Others:

How to apply for the Disney College Program?

When to apply for the Disney College Program?

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