Email: DORMS Domestic Arrival Reminder 1/20/2014

This is a final email reminder from DORMS detailing the check-in location, date and time. As you can see, they are now assigning check-in times. However, many CPs believe this is only a recommendation as to when you should arrive to Vista.

It also confirms that DORMS pre-registration is closed and absolutely no changes can be made to your registration form.

Please remember to print out ALL 7-8 documents (it depends on if you have a vehicle or any accommodations) especially the bar code.

Here's the email:

Read More

Email: Final Reminders

Alright, I'm a little late posting this email, but 2 days in a row I got a ton of emails from Disney. I got this email on January 8th, 2014 which 13 days from my arrival date. This basically a final reminder to read the onboarding website before you arrive to make sure you understand what documents you need to bring, check-in time, the location of check-in, check-in attire, direct deposit, packing, and your program perks.

OH! I want to point this out, but it says clearly in this email: "be sure to show up at your schedule arrival time." This is a clear answer to those asking should I arrive at the time I was given in my DORMS email.

For some reason, this emails contain out candidate ID number which I have no idea what to do with right now because we have PERNER numbers.

Read More

Email: Disney Housing Boarding Pass

Okay,I'm posting this a bit late. However, this is the final email I received after completing DORMS the other day. This email contains our boarding pass barcode (like an airport lol) that the Housing Team will scan on check-in day to give us our housing assignment and keys.

After, my room mate completed the DORMS registration first so we could link up, I was sent an email notifying me that I've been linked, and then I completed the registration after I got the email.

My part of the registration took 15 minutes, this includes receiving all emails related to DORMS. This is the final email you'll receive until closer to check-in.

You have the start of registration and until the end of registration period to go back into DORMS and change your information. Once, the registration period is over you CANNOT change anything. Your choices will be locked in to the system.

This email has your barcode for scanning at check-in and your roommate ID number which actually your PERNR work number.

Read More

Onboarding: New Hire Documents *Updated*

* I have updated this document on how to solve the issues with the new hire documents* This afternoon around 12:00PM, I received  my New Hire Documents. I was slightly surprised that I received them THIS week. I had previously mentioned, that people arriving Jan 8th and Jan 13th had already received their paperwork starting maybe, Monday (Nov, 18th) of last week. 

UPDATE:

If DORMS is not working for you try all of the following:

- Use Internet Explorer, Firefox, or Safari since it's recommended in the email. Internet Explorer is said to work the BEST. Chrome and Opera should be a last attempt.

- After getting a compatible browser . . . . YOU MUST UPDATE Adobe Reader and Flash. After updating, clear you cache and cookies then close and open the browser.

REMEMBER: You must do this for EVERY BROWSER.

- If you have updated both Reader and Flash and they don't work try completely uninstalling Adobe Reader and Flash or at the minimum uninstalling Adobe Reader.

 - Clear cookies and cache. *google this if you don't know how* Then install them again.

If you manage to open the documents and they won't save:

- Give the documents a minute to save after you click "submit". 

 - When I submitted my documents, it said pending BUT after I completed and submitted the next document, the previous document I finished would update to "completed".

- So, just keep going to the next document. They save slowly, so give them a minute.

 - If they still don't save log out and log back in to see if it changes.

- Although, this isn't mentioned in the email, updating your version of JAVA might help with opening and saving the documents.

If the following don't work: updating Adobe Reader, updating Flash player, JAVA, clearing cookies, clearing cache, trying all browsers and waiting patiently don't work contact recruiting for solutions.

NOTE: Many CPs have contacted recruiting about the documents and they stated:

• You can complete the documents at check-in. 
• If something is incorrect, you CAN CORRECT is at check-in/casting.
• They will have printers at check-in for you to complete and print any necessary paperwork.
• Seasonal and recent alumni may NOT receive New Hire Documents at all.

So, please do not stress if the documents are not working for you. Do expect your check-in process to be longer than the reported 30 minutes to 1 hour.

Okay, back to the topic:

On Facebook, people were reporting that their dashboard changed from "Post Offer Stage" back to "In Progress". You usually see the "In Progress" status after you apply and/or do your phone interview up until your accepted unless, of course, your status has been "pended" or you're "NLIC - No Longer In Consideration".

However, accepted participants began seeing their status go back to "In Progress", many called Recruiting, who simply stated, you're about to receive your New Hire Documents. Then after completing the paperwork their status was then changed to "(Insert Role) H/H", for example, my dashboard has new drop down menu that says "Custodial H/H" which means Host/Hostess and no emails. The "Disney College Program" option is still available in the drop down menu will all of my emails (Disney Look, Welcome to the Team, etc.).

Speaking of the Disney Look email, if you get this email in your inbox . . . then you're next in line to receive the paperwork email. I received the Disney Look email first, 7 days later my dashboard change and the next day I received my new hire paperwork.


How to fill out the new hire documentation?

I will not post photos from this, as it's a little more sensitive and confidential.

First, check your inbox/spam folder for an email from donotreply@disneycareers.com and look for two emails:

The Walt Disney Company New Hire Portal Instructions-[145870] - this will have your username, the portal URL, instructions, and the downloads.

The Walt Disney Company New Hire Account Information-[145870] - this will have your password ONLY and a message about the first email.

Once you receive these login (the link is in the email),

You will see a 2 minute video with a message from the WDW CEO. Watch this! At the bottom of the page read the instructions and then click "Start Onboarding Proess".

The steps are: 

Profile >> EEO Information >> Direct Depsoit >> New Info >> eSignature >> Forms

• Profile: Review the pre-filled information and click next/submit.
• EEO Information: Your race and ethnicity.
• Direct Deposit: For the program - do not put papercheck. 
• Choose Direct Deposit. You will need your routing number and account number. NOTE: If you put in  these numbers - YOU WILL STILL NEED A VOID CHECK ON CHECK-IN DAY. If you do not have a void check on your arrival day, you will be automatically given a payroll debit visa card issued by Partners Federal Credit Union. After receiving 2 paychecks from Disney, you may change it by adding your bank number in the HUB - YOU DO NOT NEED A VOID CHECK.

• New Information: This includes forms for 
• Emergency Contact (More can be added in the HUB)
• Family/Dependents: Unless you have children or married - click SINGLE. Review the page & move on.
• Payment Method Election: Paper or Direct Deposit. Chose Direct Deposit
•  New Hire Additional Information: Type in your home city, state, and country.
• Esignature: Just sign this clear and neat as you can and submit.

• Forms: This is the longest part. These are all the forms.
• Business Conduct Booklet
• WDW Costuming Issue & Policy Returns
• Cast Policy & procedure Terms
• Computer Usage & Security
• Authorization for Release of Information (College Program) - They can provide any information to your school, if your school request it from Disney.
• Ideas & Suggestion Agreement
• Disney Look Book
• Employee Policy Manual - PLEASE READ THIS!!
• Blood Born Pathogens
• Review & Submit - Profile, Esignature, Family/Dependents, EEO Info, New Hire Add. Info, Emergency 
• Payment Method
• Employee Document Acknowledgement 
• W-4 Tax Form

Remember you will need Adobe Reader and Flash Player. Use Internet Explorer - it will make things easier.

When opening each "Form" wait a minute for it to load. It's slow.You only need to Click Submit for each form. Wait a minute after clicking "Submit" . . . you will get a message afterwards.

If it still say pending next to the form you completed. Click the form again and then click close. The page will refresh and it should now be completed.

Read More

Email: Disney Housing You've Been Linked

After, one of my roommates completed her DORMS form and entered all of us into the system, we received this email from Disney confirming we have been linked. Now, I can start the housing registration. I used the information from the first email to log-in.

How to complete it:

Once, I was logged-in, I had to change my password and then complete the registration. This required reading all of the housing policies (at the bottom you click a checkbox and enter your birthday) and allow for payroll to deduct rent from my paycheck (click the checkbox and type your birthday). Then it moved on to the roommate and hoursing prefernces, which all I had to do was confirm the information my roommate entered.

If for some reason you want to deny the link, there is an "unlink me" button at the top that can be used to remove yourself from the link and not rooming with those participants. Once you unlink from that group you cannot link to them again.

After reading the housing rules and completing the housing preferences you will print the completed boarding documents.

This is the email once you've been linked:

Read More

Email: DORMS is here!

I finally got my DORMS (Disney Onsite Resident Management System) registration information email. This purpose of this registration is to fill out vehicle information, read over the housing handbook, print the necessary documents prior to arrival, indicate your housing preferences, and to get your boarding pass.

I actually expected to receive this on the 11th because that is actually 10 days out, however, I received it today (Jan, 7th) in my email at 8:40AM. January 20th participants DORMS registration period is from Jan 7th to Jan 10th.

When my roommate is done collecting everyone's roommate numbers then I can receive my new DORMS email and complete the process. So, I will put that in different post. I will post the email with the information for the most accuracy. 

If you decided NOT to go random: 

• you need everyone's registration number first
• then pick one person to fill out DORMS first
• this person will input your numbers into their DORMS system application
• after they complete DORMS an email will be sent to you asking to link up with the other people
• you will open this new email and start your DORMS registration
• during your DORMS registration, they ask you to confirm linking up with the individuals linked
• Once you confirmed, you print your information and complete DORMS

If you decide TO GO random:

• you only need you information from the 2 emails
• sign-in and complete DORMS
• when you get to the room mate part, choose the option to "be adventurous"
• fill out your housing preferences and complete the DORMS process
• print out any information you are asked to print

First here are the 2 emails you should receive from Disney Housing:

Here's the DORMS email, read this for the most accuracy on how to complete DORMS and linking up with roomates:

MESSAGE 1 of 2 

This includes your roommates number which is actually your PERNER/WORK number, so please do not share it and block it out when posting screenshots.

MESSAGE 2 of 2

This email contains your password to log-in to DORMS.

Read More

Email: See Ya Real Soon

A new email from Disney Recruiting arrived on December 29th, 2013. It's similar to the other email I got in Mid-December.

Instead of reminding us about the onboarding website that no one seems to read, this email reminds everyone to complete the new hire documents, which seems to be freaking out a lot of programmers who have already completed the documents.

Of course, DORMS is out for many participants, read about that here, so that means the January, 20th arrivals should be next in line for registration. 

The New Hire Documents should be sent 10 days from your arrival, but of course it can be earlier. I believe 10 days out is the latest you should receive the documents.

At the bottom of the email, is a reminder to prepare your eligibility documents, read over the Disney Look, and complete the new hire documents. This is also the time to submit medical and religious accommodation forms for work. A link to a short packing list has been made available on the boarding site.

Read More

Email: Prepare for Your Arrival

I got this email five days ago from Disney recruiting about preparing for my arrival. Woo hoo! I'm counting down the days until check-in. I haven't even packed or prepared a packing list. 

This email included my candidate number (the number used for mission timekeeper) and my check-in day, Jan 20th, 2014.

It reminds me to check the onboarding website and to complete the new hire documents. There's also information on which identifications are accepted for completing the I-9 forms. Information on pre-registration for housing and renter's insurance.

Read More

Disney College Program Education Offerings

I received an email December 4th reminding me about the education offerings provided by the Disney College Program. The emails is literally a month late!!!!!!  This is why reseaching the program and joining the DCP Facebook groups can be essential. The sign-up date wasn't emailed out to any participants.

Course registration information is posted on this page of the onboarding website and at the bottom is a button to register it says:

When you click on that button this page will open with information on the day to register. Make sure to look under the correct term (Spring 2014/Fall 2014) and program location (Disneyland is a completely different page).

Note that some courses are free (the Exploration series) and some require a fee (the Collegiate courses). For the paid courses you may need to purchases books (usually not over $50 - this can change). The free courses are more like seminars and discussion based so no books are need for this course. This courses may or may not take up an off day.

Here is information on course registration:

Should I register for Disney College Program courses?
How to register for Disney College Program courses?
How much are the Disney educational courses?

Official Links:

Course Match Maker
Credit Opportunities 

Read More

What is the Disney Look?

The information about the Disney Look is very straight forward on the onboarding website. They will send you emails, put in your contract, pre-arrival information, tell you in the interview about the Disney Look.

It should come as no surprise on arrival day . . . right? right?

Well . . . . uhmm *clears throat* . . . .

There are some things to consider . . . now, I can only talk from a girls point of view (sort of) about the Disney Look.

Just note:

Your Hair Color - you may be asked to dye your hair even if it's natural. But if it doesn't LOOK natural, you may be asked to change it, so be prepared for this arrival day.

Your Glasses - you have blue frames, polka dots, green stripes . . . well they may not be apart of the Disney Look. You may asked by Casting/Costuming/Your Leaders to removed them and get NEW ones . . . no joke. This happened to a few alumni and they said to just be prepared.

Tattoos - Got a role where you will be washing your hands a lot? Got a wrist or hand tattoo? Well be careful, cause it may wash off (depends on cover up used). Test out some alternatives or water proof products before arrival.

Your nails - This is easy . . . keep them short with neutral/natural colors. No bright or neon. Dark and neutral colors. Acrylic are allowed if they meet all of the Disney Look requirements such as length and color. French tips (pink/white or white/clear) are also allowed.

Facial Hair - Don't forget this . . . read the Disney Look onboarding page BEFORE arrival.

Hair Style - People with dreads - please find out what is or isn't acceptable. There is NO clear answer on if they're allowed or what is acceptable. Same with girls with braids - braids too thick (box braids) or too long may not be acceptable . . . just ask!!

Shoes - Custodial and QSFB roles will be given shoes. All other roles must find out from their Leader upon arrival.

That all I have for this . . . be prepared to change your look and style. You don't want any surprises or rude awakenings come check-in day.

You either change it or go home!

More of the Disney College Program: Disney Look email:

Read More

How to register for Disney Courses?

Questions: How to register for Disney College program course? Where is the link to Disney's course registration?

So, yesterday morning I signed up for classes. Before, I was debating if I should take courses (read that here) while on the program. I decided to take the courses because I am really interested in Guest Services as a Hospitality major. Also, it will somewhat guarantee that me and a few of my room mates will have the same days off. *Plotting ahead*

THE WAIT & ORANGE CIRCLE

Well I stayed up until the original time: Monday, November 11th, 2013 at 12:00AM. The problem is most people assumed this meant 12:00AM EST, since majority of our business with the DCP Recruiting team has been in Eastern time. After 12:00 AM, the server was busy and the infamous "Orange Circle of Life" began to load. This "orange circle" is a loading sign that let's us know the server is overloaded and taking on thousands of request at the same time.

Everyone initially thought it was just a system overload or possible site crash, so that's why no one can access the page. In reality, the registration was not open yet. After the "orange circle" would load, a message popped up stating what we already knew: "Registration is unavailable. Registration for Spring 2014 will be open on" . . . .  blah blah blah

Then, everyone began to assume it meant Pacific time, because it's based out Burbank, CA (based on the disclosure/privacy link at the bottom). Also, an alumni said they registered for classes based on Pacific time. I personally had to wait until 2:00 AM (some 3:00AM).

PACIFIC NOT EASTERN

Well, the 2:00 AM time rolled around and the orange circle was back. I waited for 15 - 20 minutes and called it quits. MAJOR MISTAKE!!

I MISSED OUT

I woke up at 10:00 AM later that morning and missed out on Disney Heritage. There wasn't even a wait list at the time I woke up. I was pissed!!!

So, I debated a little more about taking a classes. After chatting with my room mates, who managed grab the the Disney Heritage courses (lucky ladies), I decided to take Exploring Guest Services (my original preference).

A bit later in the day (maybe 4 hours), I went back to the course registration site and Disney Heritage had a waiting list. This was not there at 10:00 AM. So,  I went ahead an added myself to the wait list. Hopefully, I'm at the top of the wait list, since many people on the Facebook group didn't know about the open  Disney Heritage wait list.

REGISTRATION SCREENSHOT & STEPS

A mini walk-through of registering and the emails you will/should receive after registering for DCP courses. To see estimated course prices check it out here . . . these prices were from 2013 but were the same for the 2014 dates.

Go to this URL: disneyurl.com/courseregistration

You will come across the following page: WDW or DL.

This is the WDW page, the Disneyland page looks similar to this.

Of course, click register for class.

To register for class you will need to use your last name and the email address you use for the DCP dashboard.

Next, you will need to pick your program: DCP vs ICP (International)

Type in your phone number and your arrival date.

It will send you to a page with a description of each course and  the categories for you to read over. You may go to the next page, if you have already read the syllabus (read it here) on the DCP Learning page.

After this page, you will be redirected to a page with a bunch of check boxes indicating your preferences. Click all the check boxes to see ALL THE COURSES. (This is faster!)

Last, you will finally be directed to the course page with prices, class times and locations. Choose the course and times you want.

Click submit/register and you will be taken to a confirmation page.

You will also receive a confirmation via email.

If you're put on a waiting list, you might see something like this in your confirmation email. *look at the Disney Heritage course*

Another screen shot of the confirmation email sent after registering for classes. Time, date, and locations are posted.

Those registering for Professional and Distance Learning Classes will automatically be placed on a wait list until you send a screen shot or copy of your enrollment stating your major. 

They will send you an email back confirming they received your proof AND you will know if you got the class in January.

Check back regularly, classes may open back up. Keep track of add and drop dates.

Others:

When to register for Disney College Program courses?
Should I register for Disney College Program Courses?

Read More

Disney College Program Fees

What are the fees for the Disney College Program?

After accepting your Disney College Program offer, you will be notified that the next step in the program is to pay your program fees. Paying your program fees is apart the application process and the way to secure your  role/slot in the program. The fees pay for housing and rent for the first two weeks.

A break down of the fees:

These non-refundable fees must be paid as a single credit card payment at the time you accept your invitation to participate on the program: 

• $100 Program Assessment fee (non-refundable)
  Helps support the events and activities scheduled in the housing complexes throughout the program
• $200 Housing and Administration fee (non-refundable)
  Will be applied to the participant's housing costs during the first few weeks of the program.
• Minimal processing fee ( about $4.50)

As you can see the program fees are necessary for securing your spot in the program. Paying fees is Step Two in the process. Remember you have 10 days to complete all three steps.

Read More

Disney College Program: Welcome to the Team!

After being accepted into the program, paying your fees, submitting and confirming your dates, your officially part of the Disney College Program. The final email you should receive( for application process)  is the "Welcome to the Team!" email.

In this email you'll receive your candidate id, a link to the onboarding website and links to other important information regarding your program.

Read More

Disney College Program: Congratulations!

Disney College Program Acceptance: Congratulations!

So, you've played the "waiting game" for who know how long and finally you've been accpeted. Now, what? Here are the following emails that you should/will receive after being accepted into the Disney College Program.

My Post Acceptance Experience emails. The information in the emails and the arrival times of emails will vary greatly.

Here is the super awesome Disney College Program: Congratulations! email.

In this email, you will be asked to read the fine print and then "CONFIRM" your acceptance. 

NOTE: do not HIT ACCEPT unless you're ready to pay. You have 10 days to do ALL THREE STEPS. 

It is possible to do all (3) steps in one day. But CAUTION, certain roles have trouble picking dates , so give yourself some time to do the last step.

Roles that had trouble were Merchandise (had the most), some Hospitality, Attractions, and some Lifeguards. Not all but these were the few.

Should you need more time to pay for Disney College Program fees please email them immediately to receive an extension.

Congratulations! :: Sept. 27, 2013 11:46AM

Once you've confirm the acceptance of your offer, you should receive the following email saying you've successfully completed Step One.

Submit Your Program Fee :: Oct 2, 2013 4:04AM

After paying your fees, you will receive a confirmation receipt.

Payment Confirmation :: Oct 2, 2013 4:08AM

After confirming your acceptance, you will be asked to select your arrival dates.

Schedule Your Dates/How to Select Dates :: Oct 2, 2013 4:20AM

After selecting you dates, you will receive a confirmation of completing step 2.

Schedule Your Dates/Completing Step 2 :: Oct 2, 2013 4:20AM

A Request for Additonal Information :: Oct 2, 2013 4:26AM

*You may receive this email before getting the "Welcome Aboard" message. You simply submit your birth date.

This is post acceptance process for the Disney College Program. 

Others:

How to apply for the Disney College Program?

When to apply for the Disney College Program?

Read More